Monday, September 23, 2019

Behavior and Communication Paper Essay Example | Topics and Well Written Essays - 500 words - 1

Behavior and Communication Paper - Essay Example The various awards and accolades received by the corporation attested to the exemplary commitment of the Starbucks to nurture the human spirit through the exemplary products being offered, as well as through serving the interests of its stakeholders. The types of communication that Starbucks uses for internal purposes include inter-office communication modes such as email, social networking sites (Twitter, Facebook, YouTube, My Starbucks Idea), and through phone. Likewise, for external communication, its official website disseminates contact numbers through the ‘contact us’ portal where email, mail, phone, and customer service links are provided. Since the culture of the organization focuses on inclusion and diversity, as well as commitment to nurturing the human spirit, their types and modes of communication are consistent with the organization’s culture. Through open lines of communication in various modes and medium, Starbucks has signified a proactive and determined stance to generate inputs, comments, suggestions, and inquiries from its varied stakeholders (employees, customers, investors, shareholders, management, suppliers, and community members). Concurrently, their pronounced commitment for social and corporate responsibility also attests to the dedication to their organizational culture, as well as the values of diversity and inclusion being promoted. The information being made available to the public through their official website conforms to their commitment to the organization’s culture through signifying that all facets of operations, as well as the strategies designed to achieve their mission, vi sion, and goals are explicitly communicated to their stakeholders. The espoused values of taking extra care of their products, partners, employees, the environment, and the community, definitely align with the enacted

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